Gina dress

To be eligible for return, please make sure that you meet criteria below:

• We have a 14-day return for exchange or store credit policy, which means all merchandise must be shipped back to us within 14 days of being received
• The items must be unused, unworn, tagged with original tags with no markings or any type of damage. Merchandise must be returned in the condition they were received in, otherwise returns and exchanges will not be permitted
• Any items returned with stains, pet hair, self tanner, altered, worn or distinct of scents such as perfume or deodorant, will not be processed
• All items purchased on sale, or with a promo code can only be exchanged for a size based on availability, otherwise you will receive a store credit. We advise you contact us with the details prior to sending your item/s back.

Order Processing: All orders are processed within 1-3 business days.

• Standard Shipping: 8-14 business days
• Order Tracking: Once your order has shipped, you will receive a tracking number via email.
• Potential Delays: Please be aware that delivery times may be affected by factors such as weather conditions, holidays, or delays with the carrier.
• Customer Support: If you have any questions regarding your order, please don’t hesitate to contact our customer service team.